Olivia Rowlatt

Sex and Relationship Therapist (COSRT Accredited)

Contract and Privacy

Accrediting organisation: College of Sexual and Relationship Therapists [COSRT]

I am an accredited member of COSRT (College of Sexual and Relationship Therapists). www.cosrt.org.uk. As such, I abide by COSRT’s code of ethics and best practice. This can be found, along with the conduct procedure, on the COSRT website.


My fees for sex and relationship therapy are as follows:

£85 couple appointment.

£70 individual appointment

Each appointment lasts 50 minutes.

Fees are payable in cash or bank transfer:

Sort code: 09-01-27

Acc. no.: 81230556


Please try to give as much notice as possible if you need to cancel an appointment. If you cancel with less than 48 hours notice, I will charge the full of the cost of the appointment.


Please try to give as much notice as possible if you need to cancel an appointment. If you cancel with less than 48 hours notice, I will charge the full of the cost of the appointment.


Your privacy and confidentiality are of paramount importance to me. They are fundamental requirements for keeping trust and respecting your autonomy. The professional management of confidentiality concerns the protection of personally identifiable and sensitive information from unauthorised disclosure. Disclosure may be authorised by you, by written consent, or a court of law or similar statutory body. Any disclosures of your confidences will be undertaken in ways that best protect your trust and respect your autonomy. If only one partner of a couple consents to the release of information, I will only release information relating to the consenting partner. I will protect the identity and the confidentiality of all information deriving from the non- consenting partner.

Our work together is confidential. This confidentiality extends to whoever is attending the therapeutic appointment. Hence, if I am seeing you in a couple appointment, the information will not be repeated beyond the two of you. In an appointment with you individually, I will not repeat what you have said, to your partner, or when working with you, together, in a couple appointment.

Exceptional circumstances

Exceptional circumstances may prevent me from seeking your consent to a breach of confidence due to the urgency and seriousness of the situation. In such circumstances, I have an ethical responsibility to act in ways that balance your right to confidentiality against the need to communicate with others. In the circumstances of possible danger to yourself, others, or myself, there are particular legal and social dimensions that I must bear in mind. There are legal requirements for breaking confidentiality within the provision of the Children Act 1998, the Children (Scotland) Act 1995, the Terrorism Act 2000 and the Drug Trafficking Act 1994 (and such other legislation which may from time to time come into force), the law forbids me from informing you that confidential information has been passed to the authorities.

Breaking confidentiality with your full consent does not constitute a breach of confidentiality. Client consent is the ethically preferred way of resolving any dilemmas over confidentiality.

In the unlikely situation that you accuse me of wrongful conduct, then the need for me to divulge information about you is recognised. The breaking of confidentiality will be kept to a minimum in consultation with advisers. I will continue to hold your wellbeing in highest regard.

Additional signed consent

There are some situations that require me to get your additional signed consent:

  1. Signed consent to consult with other professionals about your case. This could occur because you are at risk, or are involved with other professionals, and consultation could benefit your therapy.
  2. Signed consent needed to use content of appointments in preparation of case studies. Such consent would include information about what happens to any data.
  3. Signed consent needed to tape appointments. Information would be provided detailing how any transcripts would be used. Including who owns and holds any tapes, and protocol in place for destroying transcriptions and tapes etc.
  4. Signed consent if explicit sexual images are to be used as part of the therapy.


Supervision is required by professional guidelines. The content of appointments is confidential and will only be discussed in supervision. I have a duty to keep references to your material anonymous. I am happy to discuss my supervision arrangement with you.

About the therapy

Please ask about anything you’d like clarified about my practice, or our work together. For more information click on relationship counselling and sex therapy. In conclusion, it is important to let me know if there is anything about our work that you are unhappy with. We will periodically review our work together. This is because it is helpful for me to know what helps and what hinders your therapeutic progress. If there is anything you wish to take further, there is a conduct procedure on the COSRT website.

Length of therapy

The length of treatment varies depending on the individual client/s. Therefore there will be opportunities to discuss, assess and review the number of sessions on a regular basis.


I may take up to 8 weeks’ break per year. I will inform you well in advance of any breaks.

Contact outside of sessions

Email or phone, on 07800 561598, if you need to let me know about changes to our arrangements. If you call evenings or weekends I will endeavour to reply the next working day.

If I see you outside of a counselling appointment unless you acknowledge me first, I will respect your privacy and not acknowledge you.


Counselling appointments are not suitable for pets or children. Counselling can elicit strong challenging emotions. These can be distressing to children or pets. In addition, the presence of children or pets can have an inhibiting effect on the work.

Drug and alcohol consumption alters and often suppresses perception and experience. Consequentially, if a client arrive under the influence of alcohol or drugs the appointment will be terminated. This is due to being in an unfit state to fully participate in the work. Consideration and respect is an important aspect of the therapeutic work. I will endeavour to treat you with respect and consideration. Hence, I will expect you to treat me in the same way. Therapy will be terminated if there is a perceived threat to my physical or psychological wellbeing.

Occasionally a conflict of interest, or dual relationship, arises once therapy is in progress. In this situation, there will be a discussion to decide how this is managed.

Record Keeping

My practice is registered with the Information Commissioner. My registration number is A8282987.

Privacy Notice

I work within the European General Data Protection Regulations. As a professional registered with the Information Commissioner’s Office, I am obliged to share the following information. This concerns how your data is protected:

What information do I hold?

As a counsellor and psychosexual therapist in private practice I collect the following information: client / supervisee name, phone number, email address, age.

What I do with your information?

The information you give me when we contract to work together is stored securely as a paper record. Names, email addresses and phone numbers of current clients are stored securely on my computer. Anonymised phone numbers of current clients are stored on my phone. Paper records are padlocked. Computer and phone records are password-protected. Your information – including email addresses on my computer and numbers on my phone – is destroyed seven years after our work together has come to an end.

I will use your phone number or email to contact you regarding appointments. Also to reply, if you make contact with me. I will never share your data with a third party unless you ask me to, or unless obliged to by a court of law. In this unlikely event I would always inform you first.


In order to manage the ending of the therapy, I request that you give two appointments notice of termination.

In the event that I believe I am not the appropriate therapist to treat your condition, I will explain why, and will endeavour to refer you to a more appropriate professional, with your consent.

Contract and Privacy